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Terms of Service

Effective November 12, 2026. Applies to the SeverOS website and service.

These terms are an agreement between you and Newton Holdings LLC, an Arizona limited liability company that operates SeverOS ("we", "us"). They cover your use of the SeverOS website at getseveros.com and the SeverOS service. By using the website or the service, you agree to these terms.

The service

SeverOS is a web-based CRM and business management platform for contractors. It includes tools for lead management, estimates, customer management, invoicing, scheduling, reports, team management and customer review requests. Features may be added, changed or removed as the product develops.

SeverOS currently supports manual payment recording: when your customer pays you outside SeverOS, for example by check, cash, card or bank transfer, you can record that payment against the invoice. Online invoice payment, which would let your customers pay your invoices through SeverOS, is not yet available. SeverOS does not process, collect or hold payments from your customers. If online invoice payment is introduced, it may be subject to additional terms.

Early access

Before general launch, access may be offered to a limited number of businesses. Requesting early access does not create a subscription, does not involve any payment, and does not guarantee that access will be offered. Early-access versions may be incomplete and may change.

Accounts

You must be at least 18 and able to enter into a contract on behalf of your business. You are responsible for the accuracy of your account information, for keeping login details confidential, and for activity by the people you add to your account.

Subscription and billing

Paid subscriptions are not yet open, and no payment is being taken for SeverOS. When subscriptions open, the price is planned to be $49 USD per month per business, billed monthly in advance, and a 14-day free trial is planned. A subscription renews each month until it is cancelled. Applicable taxes may be added.

We may change the price by giving at least 30 days' advance notice by email to the account owner. A price change takes effect at the start of your next billing period after the notice period ends.

Cancellation and refunds

You can cancel at any time, and cancellation takes effect at the end of the billing period you have already paid for. Cancellation and refunds are covered in full by the Cancellation and Refund Policy, which forms part of these terms.

Acceptable use

You agree not to:

  • use SeverOS for anything unlawful, or to send spam or misleading messages;
  • upload information you do not have the right to store or use;
  • try to gain unauthorized access to the service or other accounts, or interfere with how the service runs;
  • copy, resell or reverse engineer the service, except where the law allows it.

Your data

You keep ownership of the business information you enter into SeverOS. You give us permission to host and process it for the purpose of providing the service to you. Our handling of personal information, including how long information is kept, is described in the Privacy Policy.

The account owner can export the business's CRM records from SeverOS in JSON format. Larger exports may need help from us; email support@severos.co. After subscription access ends, the account owner has 30 days of read-only access to view and export the business's data.

Our intellectual property

SeverOS, including its software, design and name, belongs to Newton Holdings LLC. These terms give you a right to use the service while your account is active. They do not transfer any ownership to you.

Suspension and termination

You may stop using SeverOS at any time. We may suspend or close an account that breaks these terms or puts the service or other users at risk. Where reasonably possible, we will give advance notice and a chance to fix the problem first. We may act without advance notice where needed to respond to an urgent security issue, suspected fraud, or a legal requirement.

Disclaimers

To the extent permitted by applicable law, SeverOS is provided "as is" and "as available", and we make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise that the service will be uninterrupted or error-free. SeverOS is a record-keeping and workflow tool and does not provide legal, tax or accounting advice.

Limitation of liability

To the extent permitted by applicable law, Newton Holdings LLC will not be liable for indirect, incidental, special or consequential damages, or for lost profits or lost data. Our total liability for any claim relating to the service is limited to the subscription fees you paid us for SeverOS during the 12 months before the claim arose.

Some laws do not allow certain warranties to be excluded or certain liability to be limited. Where those laws apply, the disclaimers and limits in these terms apply only to the extent the law allows.

Governing law

These terms are governed by the laws of the State of Arizona, United States. Where legally permissible, disputes relating to these terms or the service will be brought in the state or federal courts located in Arizona.

Changes to these terms

If we change these terms, we will post the updated version on this page and change the date at the top. If we make a material change, we will also notify account holders by email.

Contact

Questions about these terms can be sent to support@severos.co, or by post to our mailing address. This is a mailing address, not a physical office.

Newton Holdings LLC
101 North First Avenue
Suite 2325 1612
Phoenix, AZ 85003
United States